Advantages and Disadvantages of machine learning?
Machine learning has seen use cases ranging from predicting customer behavior to forming the operating system for self-driving cars.
When it comes to advantages, machine learning can help enterprises understand their customers at a deeper level. By collecting customer data and correlating it with behaviors over time, machine learning algorithms can learn associations and help teams tailor product development and marketing initiatives to customer demand.
Some companies use machine learning as a primary driver in their business models. Uber, for example, uses algorithms to match drivers with riders. Google uses machine learning to surface the ride advertisements in searches.
But machine learning comes with disadvantages. First and foremost, it can be expensive. Machine learning projects are typically driven by data scientists, who command high salaries. These projects also require software infrastructure that can be expensive.
There is also the problem of machine learning bias. Algorithms trained on data sets that exclude certain populations or contain errors can lead to inaccurate models of the world that, at best, fail and, at worst, are discriminatory. When an enterprise bases core business processes on biased models it can run into regulatory and reputational harm.
What is the future of machine learning?
While machine learning algorithms have been around for decades, they've attained new popularity as artificial intelligence has grown in prominence. Deep learning models, in particular, power today's most advanced AI applications.
Machine learning platforms are among enterprise technology's most competitive realms, with most major vendors, including Amazon, Google, Microsoft, IBM and others, racing to sign customers up for platform services that cover the spectrum of machine learning activities, including data collection, data preparation, data classification, model building, training and application deployment.
As machine learning continues to increase in importance to business operations and AI becomes more practical in enterprise settings, the machine learning platform wars will only intensify.
Continued research into deep learning and AI is increasingly focused on developing more general applications. Today's AI models require extensive training in order to produce an algorithm that is highly optimized to perform one task. But some researchers are exploring ways to make models more flexible and are seeking techniques that allow a machine to apply context learned from one task to future, different tasks.
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